Help : Questions and Answer about System Renewal in January 2018
Frequently asked questions
General
User ID / Password
- Q
- Is it possible to continue to use the ID and password created before the renewal (before December 2017)?
- Q
- How can I change my password?
- Q
- Why does the new system recognize the difference between capital letters and small ones?
- Q
- What should I do when my account is locked due to login failure?
- Q
- Are there any changes in the extension of the expiry date?
E-mail address
My List
Service
- Q
- How can I use the Cart function of the NDL Online? How can I request materials?
- Q
- What is online user registration?
- Q
- Are there any changes in application procedures for transferring service of materials?
- Q
- Are there any changes in application procedures for reference service from libraries?
- Q
- Are search results which I saved under the NDL-OPAC automatically transferred to the NDL Online?
General
- Q
- Are there any changes in the system renewal in January 2018?
- A
- The "National Diet Library Online Search and Request Service (NDL Online)" has been launched as the new system for searching for and requesting library materials and digital contents available at the NDL. At the same time, the "National Diet Library Bibliographic Records Service (NDL-Bib)", which is specialized for downloading bibliographic data made by the NDL, has been started. For details, please check the "Help" of each system. ("Help" of NDL-Bib is in Japanese only.)
Along with the launch of these new systems, the former "National Diet Library Online Public Access Catalog (NDL-OPAC)" ended its service.
User ID / Password
- Q
- Is it possible to continue to use the ID and password created before the renewal (before December 2017)?
- A
- Yes, they remain valid even after the renewal. However, you have to use capital letters when you enter a password created before Wednesday, December 27. This is because the NDL Online recognizes the difference between capital letters and small ones and your former password has been transferred with capital letters. With logging in to the NDL Online, you can change your password in "My Account". For details, please check Help 8 in the NDL Online.
- Q
- How can I change my password?
- A
- After logging in to the NDL Online, click on "My Account", which is on the upper right of the screen. Then, click on "Change" located close to "Password" and enter the required information. At last, click on "Update" located at the bottom. If you register your e-mail address, you will get an e-mail telling you that updating has been completed. For details, please check Help 8 in the NDL Online.
- Q
- Why does the new system recognize the difference between capital letters and small ones?
- A
- In order to enhance information security, the system has been changed to recognize capitals and small letters. Besides this change, the condition of creating passwords has become stricter than before; your password should include both letters and numbers, with 8 to 20 letters. By logging in to the NDL Online, you can change your password in "My Account". For details, please check Help 8 in the NDL Online.
- Q
- What should I do when my account is locked due to login failure?
- A
- When you fail to log in five times, your account will be locked. If you wait 10 minutes, you will be able to enter the login information again. Another way is to reset your password and log in with the new one. Resetting is possible only in the case where you have registered your e-mail address in advance and you can use the e-mail account immediately. For details, please check Help 9-3 in the NDL Online.
- Q
- Are there any changes in the extension of the expiry date?
- A
- The expiration date is automatically updated every time you use a service of NDL, e.g. log in the NDL Online, enter the Tokyo Main Library or Kansai-kan Library. The card is valid for three years after the date of registration or the last update.
E-mail address
- Q
- In what case do I need the registered e-mail address?
- A
- On the NDL Online, your e-mail address is necessary in the cases below:
- When you apply, via the NDL Online, for remote photoduplication or interfacility request for browsing, your e-mail address is required.
- Notices on application done via the NDL Online and notices on the approach of the expiry date of the registration will be sent to the registered e-mail address.
- When you forget your password or your account is locked due to login failure, you can reset your password with the registered address and log in with the new one. For resetting of your password, please refer to Help 9-3 in the NDL Online.
- Q
- How can I register my e-mail address?
- A
- Please log in the NDL Online and click on "My Account" to register or update your e-mail address. For details, please refer to Help 8 in the NDL Online.
My List
- Q
- Can I get the "My list" data stored in the NDL-OPAC?
- A
- Because the NDL-OPAC ended its services on December 27, 2017, the data in your "My list" of the NDL-OPAC is not available any more.
Service
- Q
- How can I use the Cart function of the NDL Online? How can I request materials?
- A
- The Cart is a newly introduced function of the NDL Online. You can save the materials that you want to request in the Cart, then complete the request at one time. For details on the function, refer to Help 5 in the NDL Online.
It is necessary to get your application completed after saving materials to the Cart. Remember to see the Cart to follow procedures and complete your request.
- Q
- What is online user registration?
- A
- It is a new service for individual users, which enables them to use remote services of the NDL. Less time is needed for the registration procedures, so you can promptly apply for our remote services such as remote photoduplication service.
See Help 9 in the NDL Online for detailed information on available services. Application for online user registration can be made on the NDL Online.
If you are already a registered user of the NDL, there is no need to re-register online. If you use on-site services at the Tokyo Main Library or the Kansai-kan of the NDL after registering online, please be sure to take IDs with you to issue a user card.
- Q
- Are there any changes in application procedures for transferring service of materials?
- A
- By making "interfacility request for browsing," you can use materials held at the Kansai-kan/Tokyo Main Library at the Tokyo Main Library/Kansai-kan. Please understand that the "Browsing" request on the NDL Online enables you to browse materials only at the site where they are stored.
The NDL used to offer a form for application for transferring of materials on the NDL website. Now it is possible to request from the "interfacility request for browsing" menu in the Cart of the NDL Online. You can also request while visiting the NDL as before.
- Q
- Are there any changes in application procedures for reference service from libraries?
- A
- Now you can apply for reference service directly from the NDL Online. Using the user ID issued upon NDL user registration for institutions, it is possible to apply for the reference service in addition to interlibrary loan and remote photoduplication services.
- Q
- Are search results which I saved under the NDL-OPAC automatically transferred to the NDL Online?
- A
- No. Since there is no function to save search results in the NDL Online, the search results you saved under the NDL-OPAC are not transferred.