Frequently asked questions : User Registration

Here we answer frequently asked questions from librarians to the National Diet Library.

Frequently asked questions

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Q
What can I do if our institution is registered?
A
Institutions can become registered users.
For more details on conditions of registration and services available after registration, as well as registration procedures etc., please refer to the "User Registration for Institutions."

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Q
If we are a registered institution, can we use your international loan service?
A
Please obtain approval by applying to join the interlibrary loan system.
For more details on conditions of joining and types of materials that can be borrowed, please refer to "International Loan Service."

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Q
I have forgotten my ID or password.
A
Please contact us by following fax number or email address:
ILL Section, Kansai-kan of the National Diet Library
Fax: +81-774-94-9112
E-mail: ill-secat n d l dot g o dot j p

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Q
Even after entering my ID and password, I am unable to log in.
A
Please contact us by following fax number or email address:
ILL Section, Kansai-kan of the National Diet Library
Fax: +81-774-94-9112
E-mail: ill-secat n d l dot g o dot j p

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